BTU #126 – Airlines, E-Learning & finding excellence in VERY different industries (Nicholas Loudon)

“At the end of the day no one is ever going to come to you as a veteran [with a job offer] – they’re going to thank you for your service, but they’re not going to make a job for you. Nor do you want them to make a job for you. The trick is getting in as many people’s rolodexes as possible. And I kind of did that – unwittingly – while I was at West Point.”
– Nicholas Loudon

Nick Loudon is the Chief of Staff for Eastern Air Lines. He started out at West Point, served in the Army as an Infantry Officer for 8 years before going to the Teachers College at Columbia University to earn his MA in Organizational Psychology and Leadership. He’s worked at the E-learning company, Rowan Technologies, as both a Program Manager and COO, and joined Eastern Air Lines about a year and a half ago.

Why to Listen:

In this interview we discuss a variety of topics relevant to veterans in any industry. Nick has great advice for veterans about checking one’s ego at the door, rolling up one’s sleeves and doing whatever it takes to improve whatever task you’re given. He shows how a willingness to learn has allowed him to transition – and be successful in – wildly different industries. And how a mindset of happiness, learning and humility can make all the difference.

Our Sponsor:

  • StoryBox – People trust each other more than advertising. StoryBox provides the tools and supports businesses need to take the best things customers say about them, and use them to drive more sales and referrals. StoryBox offers a 10% discount to companies employing veterans of the US Armed Forces.
  • Audible is offering one FREE audio book to Beyond the Uniform listeners. You can claim this offer here, and see a list of books recommended by my guests at BeyondTheUniform.io/books

Show Notes

  • How did you approach the decision to leave the Army?
  • How did you decide to go to TC?
  • What led you to Rowan Technologies?
  • How would you describe what Rowan Technologies does?
  • What was your role like as a Program Manager?
  • How did your work change when you were promoted to COO?
  • What led you to Eastern Air Lines?
  • How would you describe what Eastern Air Lines does?
  • What do you do as Chief of Staff?
  • What resources – books, programs, podcasts – have helped you in your civilian career that you would recommend to veteran listeners?
  • Final words of wisdom